Professional investigative & technical services.
Truth Matters Investigator provides confidential investigative services for businesses, attorneys, organizations, and individuals. Our approach is straightforward: establish the facts, document the evidence, and report the findings clearly.
- APIB #1178
- 30+ years security & locksmith experience
- Confidential consultations
Investigative services
Our primary areas of practice include business investigations, mobile device examinations, trademark and intellectual property investigations, electronic privacy inspections, fraud investigations, and security-related matters.
TSCM & Electronic Bug Sweeps
Technical Surveillance Countermeasures (TSCM) and electronic privacy inspections for businesses and individuals concerned about unauthorized surveillance.
We can inspect authorized offices, conference rooms, vehicles, residences, and other locations for indicators of hidden cameras, listening devices, trackers, and other unauthorized surveillance equipment.
Services may include scheduled inspections, targeted examinations, and periodic security checks based on the client's needs.
Mobile Device Examination & Security
Mobile devices can contain important information about unauthorized access, suspicious applications, account activity, and potential security compromises.
We provide examination and documentation services involving properly authorized mobile devices. Depending on the circumstances and available data, an examination may address suspicious applications, unauthorized access, stalkerware concerns, account security, device settings, and other relevant indicators.
Findings are documented based on what can actually be established from the examination.
Trademark & Intellectual Property Investigations
Unauthorized use of a business name, trademark, logo, copyrighted material, or other intellectual property can damage a company's reputation and interfere with legitimate business operations.
We investigate and document suspected violations, including unauthorized use of business names, trademarks, logos, copyrighted materials, online content, and other brand assets. Evidence may include photographs, website documentation, public records, business information, and timelines.
Our role is to investigate and document the facts so the client and legal counsel can determine the appropriate next steps.
Business & Corporate Investigations
Businesses sometimes encounter problems that cannot be resolved through assumptions or internal discussions alone.
We conduct factual investigations involving suspected fraud, theft, employee or contractor misconduct, vendor concerns, business relationships, due diligence, and other matters affecting a company's operations or assets.
Each investigation begins with a defined objective and scope. Findings are documented in a professional investigative report appropriate to the assignment.
Fraud, Scam & Social Engineering Investigations
Businesses are increasingly targeted through impersonation, fraudulent service requests, phishing, fake reviews, deceptive communications, and other forms of social engineering.
We investigate available records, communications, online activity, and supporting information to help establish what occurred and document the individuals, businesses, accounts, or methods involved when the evidence permits.
The objective is not speculation. The objective is documentation.
Security, Entry & Access Investigations
More than 30 years of locksmith and security experience provides a specialized perspective when an investigation involves locks, doors, access control, physical security, or suspected unauthorized entry.
Services may include documentation of forced or suspected unauthorized entry, lock and door conditions, access-control issues, physical security concerns, and related evidence.
Photographs, observations, timelines, and other relevant information can be incorporated into the investigative report.
Who we serve
Truth Matters Investigator maintains a defined scope of practice.
We primarily work with
- Businesses and business owners requiring investigations involving fraud, theft, security, vendors, employees, intellectual property, or other business concerns.
- Attorneys and law firms requiring investigative assistance, evidence documentation, technical examinations, timelines, photographs, or factual reporting.
- Trademark, franchise, and brand owners requiring documentation of suspected unauthorized use of intellectual property.
- Individuals requiring legitimate investigative or technical assistance involving privacy, security, fraud, or properly authorized mobile devices.
A focused investigative practice
We do not primarily handle:
- Infidelity or cheating-spouse investigations
- Domestic relationship disputes
- Child-custody surveillance
When a matter falls outside our area of practice, we may recommend that the prospective client contact an investigator who specializes in that type of work.
How an investigation begins
Initial contact
Call or email and provide a brief description of the situation. We will determine whether the matter falls within our scope of investigative services.
Confidential consultation
We discuss the objective, available information, potential evidence, and what you are attempting to establish. If the assignment is not appropriate for us, we will tell you.
Defined scope
Before work begins, the assignment is defined so both investigator and client understand the objective, authorized work, anticipated costs, and expected deliverables.
Investigation & documentation
The investigation is conducted within the agreed scope. Findings are documented through notes, photographs, records, timelines, evidence logs, and technical findings.
Investigative report
When appropriate, you receive a written report explaining what was investigated, what was observed or discovered, and what evidence supports the findings.
Facts are reported as facts. Observations are identified as observations. Conclusions are not manufactured to fit a desired outcome.
Why Truth Matters
Truth Matters Investigator is led by Rob Reynolds, Alabama Licensed Private Investigator #1178, with more than 30 years of experience involving locksmithing, physical security, access control, field operations, and technical documentation.
That experience provides a practical foundation for investigations involving businesses, property, electronic security, access, fraud, mobile devices, and physical evidence.
Our investigative philosophy is simple:
- Establish the scope.
- Preserve relevant information.
- Document the evidence.
- Report what can be established.
- Clearly distinguish facts from assumptions.
No exaggeration. No predetermined conclusions. The evidence determines the findings.
Frequently asked questions
Are you a licensed private investigator?
Yes. Truth Matters Investigator is led by Rob Reynolds, an Alabama Licensed Private Investigator, APIB License #1178.
Are you a law firm?
No. Truth Matters Investigator is a licensed private investigation agency, not a law firm, and does not provide legal advice. We investigate and document facts so you and your attorney can decide on next steps.
Do you handle infidelity, cheating-spouse, or custody cases?
No. We do not primarily handle infidelity or cheating-spouse investigations, domestic relationship disputes, or child-custody surveillance. If your matter falls outside our area of practice, we may recommend an investigator who specializes in that work.
What is a TSCM bug sweep?
TSCM stands for Technical Surveillance Countermeasures. It is an inspection of offices, conference rooms, vehicles, residences, or other authorized locations for indicators of hidden cameras, listening devices, trackers, and other unauthorized surveillance equipment.
Can you check my phone for spyware or stalkerware?
We examine and document properly authorized mobile devices. Depending on the circumstances and available data, an examination may address suspicious applications, unauthorized access, stalkerware concerns, account security, and device settings. Findings are documented based on what can actually be established.
Do you work with attorneys and law firms?
Yes. We provide investigative assistance, evidence documentation, technical examinations, timelines, photographs, and factual reporting for attorneys and law firms.
Can you help if someone is using my business name or trademark?
Yes. We investigate and document suspected unauthorized use of business names, trademarks, logos, copyrighted materials, online content, and other brand assets, so you and your legal counsel can determine the appropriate next steps.
How much does an investigation cost?
Every assignment is different. Before any investigative work begins, the scope is defined so you understand the objective, authorized work, anticipated costs, and expected deliverables.
Is my consultation confidential?
Yes. Consultations are confidential. Call (251) 207-7655 or email help@truthmattersinvestigator.com to get started.
What will I receive at the end?
When appropriate to the assignment, you receive a written report explaining what was investigated, what was observed or discovered, and what evidence supports the findings.
Facts. Documentation. Evidence.
If you have a legitimate investigative, business, or security concern, call or email to schedule a confidential consultation.